subba faq

Here we collect all the frequently asked questions

FAQ

We answered the most common questions for you!

General

How can I become a partner of Different Class?
How can I get featured in the editorials?

Determine our content and suggest what we need to feature!

Whether it is an exhibition we need to promote, events we need to add to the agenda, a photo, visual artist, text, song, podcast, event or band we need to check,... - this time you tell us!

Everything submitted will be considered for future features promoted to the entire Different Class community.

If you want to be considered for features in our magazine, on our site, social channels, or apply for open calls, we invite you to become a Different Class Member. You can send your submissions through your membership account on our website.

How can I put my event on the Different Class agenda?

💃🏽🕺🏿We offer promo for your event in return for free entrance to your event for our members. 

the value of working with Different Class

  • 👀 DC is an extra channel to promote your event
  • 🎫 DC offers an extra opportunity to attract potential ticket buyers because 99% of our audience is not a member
  • 👯‍♂️ Through DC you make a connection with a creative community 
  • 🧚🏻‍♀️🧚🏿‍♂️ DC's audience is young, ambitious and eager to discover new things
  • 🤓 Your event appears in a qualitative and curated agenda

📆 A collaboration should be made at least 4 weeks before the event to offer you the amount of promo as promised. Do you want your event to be featured in our magazine? Send an email to kasper-jan@differentclass.be or get in contact through the form.

How can I send an application for an internship?
How can I send an application to contribute?

Memberships

Are there any shipping costs when becoming a member?

No. We send our tote bags and bimonthly magazines with Bpost. The shipping costs for these are included in your membership.

Can I buy a tote bag?

Unfortunately not. We send our bags to the members on yearly billing only, as a welcome gift.

How can I cancel my membership?

You can cancel and manage your membership at any time via the settings tab after logging into the site. You are in charge, you make the actions to stop or change, as your membership is an automatic payment renewal. Read our terms and conditions if you need additional information.

Use a valid email address (preferably no student or work email) so we can keep you in the loop when something needs to be communicated to you. 

Remember, once you cancel your membership, your data (reservations and likes) won’t be saved after your expiry date. 

How can I pay for my membership?

We currently provide 3 different payment methods: Mastercard/VISA, bancontact or iDEAL.

How can I use my membership without a smartphone?

Yes, you can access your membership profile through your personal account by logging into the site via your mobile device or a desktop. If you don’t have a smartphone, you can show your ID at the entrance. Venues will receive a list from us with the names of our members who made a reservation. Attention: You’ll have to make a reservation for the event on your desktop through our website before you appear on this list! No reservation = no free access!

How come I don’t receive my magazines?

Make sure you have filled in an address in your account. If you did, and you still don't receive our magazines, contact us to report this!

How does the 'plus one' campaign work?

Sharing is caring. Get a Different Class membership and bring a friend for free! Offer runs until 31.10.2024!

Select your preferred billing, fill in your details and those of your friend, pay and we'll send your plus one a personal message to try our membership for free for one month. After 30 days your friend can choose to stay on board and become a paying member or cancel their membership. Easy!

How many options to become a member do I have?

Different Class offers 1 membership plan; with the option to pay monthly or yearly.

How much does my membership cost?
Is my membership strictly personal?

Yes, it is. That’s why it is impossible to change your name or profile pic in your account once you’ve uploaded or filled this in. If you have a good reason to change, you can always contact us.  

My profile is inactive. What should I do?

Please check if your payment was processed right. If that’s not the problem, contact us via the button below and we’ll take a look at what’s happening as soon as possible!

What’s the minimum duration of my membership?

When you register for monthly billing, the minimum duration to stay onboard is 1 month, for annual billings, you become a member for 1 year.

When does my membership start?

Your membership starts as soon as you have completed the payment and login process and are able to log into your account. It might take a few minutes before you receive the confirmation mail (check your SPAM folder if you haven't received it after 10 minutes). 

Where can I change my bank account number, personal info, password or email?

Change or add everything to the settings in your account. Hit the contact section if you need to change something that is not possible here. 

Practicals

Do I have to make reservations for an event?

From now on, as a member, you absolutely need to make a reservation for an event you want to attend! 

Do I need WIFI at the door of an event or mobile data to use my membership?

No. If you don’t have access to mobile data on your phone and the venue doesn’t provide free WIFI you can show your ID at the entrance. Venues will receive a list from us with the names of our members who made a reservation. An ID which states your name and photo grants you access too. Attention: You’ll have to make a reservation for the event on your desktop through our website before you appear on this list! No reservation = no free access!

How can I submit my work or any other suggestions?

Determine our content and suggest what we need to feature! Whether it is an exhibition we need to promote, events we need to add to the agenda, a photo, visual artist, text, song, podcast, event or band we need to check,... - this time you tell us! Everything submitted will be considered for future features promoted to the entire Different Class community.

If you want to be considered for features in our magazine, on our site, social channels, or apply for open calls, we invite you to become a Different Class Member.

How do I get access to events?

Our agenda is updated daily to provide you with an assortment of parties, expos, concerts, and other events. Did a show catch your eye? As a member, you can attend any Different Class events for free in just a few steps: 

  • Log in to your DC account
  • Select the event you would like to attend in the agenda
  • Press the reservation button on the event page. Set! You’ll be on the list for free admission!
  • When you arrive at the venue, you can show your ID or your active profile with a picture of yourself. Your name will be tossed off the reservation list.
How does the waiting list for an event work?

We notify our members on the waiting list as soon as new spots free up so you can make a reservation. In this case it'll be first come, first serve, so don't snooze.

What happens when an event is sold out?

98% of our shows don't sell out. However, certain events do sell out more quickly than expected. In these cases, the policy is first come, first served. Please note, that only the members with a reservation can enter.

What happens when the reservation list is closed?

You can make a reservation until the reservation option is closed. After that, you have the option to subscribe to the waiting list for this event. Keep an eye on your mailbox closer to the event, we will inform the people on the waiting list when spots are available again as some people don’t go after all and free up their spots last minute.

What is the difference between favouriting an event and making a reservation?

You can favourite the events in our agenda so we can send you suggestions and info about that specific event, but that doesn’t automatically mean you have access! To reserve your spot, you need to make a reservation by clicking the reservation button.

Why is it important to cancel your reservation if you are not planning to go to the event?

Don't forget to cancel your reservation if you can't make it in the end, you could be freeing up a spot for another member! Maybe next time you'd be the lucky one to get a last-minute spot. We will send you a reminder 1 day before the event.

Still have questions?

We are here for you!